Duplicate Check for Accounts and Contacts in SAP CRM

Duplicate Check for Accounts and Contacts

You can implement a check that identifies potentially duplicate accounts or contacts during creation or editing and notifies the user. The user can decide whether the new account or contact is required or is in fact a duplicate of an existing account or contact. Duplicate accounts can be discarded or merged with another account. For more information about merging duplicates, see Data Cleansing.

Prerequisites

The duplicate check uses the interface of the Business Address Services. You activate the duplicate check in Customizing for SAP NetWeaver, under   Application Server  Basis Services  Address Management  Duplicate Check  Activate Duplicate Check and Determine Limit for BAPIs  .

Make sure that the duplicate check has been activated for both index pools (tables BUT000 and BUT052).

Features

The duplicate check can be implemented for accounts only, contacts only, or for both.

The duplicate check is executed in the SAP CRM system in create and edit mode.

The duplicate check uses the interface of the SAP NetWeaver Business Address Service.

SAP CRM Middle Ware Complete Process

Basic Settings:















Connecting CRM and ECC

In R/3:

• Check assigned logical system name � 3-digit system name � i.e. ECC
• Create RFC Destinations � SM59 or SALE
• Maintain table CRMCONSUM - to activate either R/3 or CRM as a consumer of the system you are maintaining the table in
• Maintain table CRMRFCPAR � Through this table the determination of the RFC destination for the data transfer is connected with the consumer, client, object name and transfer type

In CRM:

• Check assigned logical system name � CRM
• Create RFC Destinations � SM59 or SALE
• Maintain table CRMCONSUM
• Create a Site definition - SMOEAC - start the administration console in CRM

Data Consistency

• Solution Manager: Customizing Scout & Distribution
• Data Integrity Manager (transaction SDIMA): Synchronization of Transactional Data
• Requests: For data with no initial load capability

Monitoring Tools

• Monitoring Initial Load: R3AM1
• Initial Load: R3AS
• qRFC Monitoring:
  • Outbound Queue Scheduler: SMQS
  • Outbound Queue: SMQ1
  • Inbound Queue Scheduler: SMQR
  • Inbound Queue:SMQ2
• Middleware Trace: SMWT
• Middleware Portal: SMWP
• Bdoc monitoring: SMW01

SAP CRM Middle ware Interview questions and answers.

1. Explain the end to end middle ware process.
2. What is initial load , delta load and request load? Why do we do request load?
3. Explain the process to replicate BP's from CRM to ECC.
4. Explain the process to replicate BP's from CRM to ECC related to specific sales org.
5. Explain the process to replicate BP's from ECC to CRM.
6. How can we replicate the contact persons from CRM to ECC.
7. Explain the product replication process.
8. How can you set up RFC connections.