Duplicate Check for Accounts and Contacts in SAP CRM

Duplicate Check for Accounts and Contacts

You can implement a check that identifies potentially duplicate accounts or contacts during creation or editing and notifies the user. The user can decide whether the new account or contact is required or is in fact a duplicate of an existing account or contact. Duplicate accounts can be discarded or merged with another account. For more information about merging duplicates, see Data Cleansing.

Prerequisites

The duplicate check uses the interface of the Business Address Services. You activate the duplicate check in Customizing for SAP NetWeaver, under   Application Server  Basis Services  Address Management  Duplicate Check  Activate Duplicate Check and Determine Limit for BAPIs  .

Make sure that the duplicate check has been activated for both index pools (tables BUT000 and BUT052).

Features

The duplicate check can be implemented for accounts only, contacts only, or for both.

The duplicate check is executed in the SAP CRM system in create and edit mode.

The duplicate check uses the interface of the SAP NetWeaver Business Address Service.